Privacy-Terms-Returns-Shipping

Privacy Policy: 

SHARING OR SELLING: We do not share or sell your information with anyone that is not related to our company directly or working to help us complete the goods and / or services you are purchasing from us.

EMAILING YOU:

We will initially send a confirmation email to you for your orders on our site. You may also receive an email confirmation from Paypal who processes credit card payments or PayPal account transactions. We also intend to initiate Apple Pay soon and the same would apply.

At this point, we have no plans to send any type of follow up emails to you. 

We may send an occasional email to you in the future regarding your most recent transaction and may occasionally send an email to you to remind you that we are here, usually with a very special offer. You may always hit the unsubscribe button but that will make us sad and would rather hear from you. with a conversational email offering suggestions about the best way to communicate with you.  When registered with and using our NonToxicPaintSupply.com website, which is not a condition of purchase, you will be opted in to receive periodic email updates from us even though we still have no plans to email you.  Also, you may unsubscribe at anytime by clicking on the “Unsubscribe” link at the bottom of any email sent. We are typically more proficient at not sending email than we are at sending it.

Lastly we believe in the open web pledge that individuals’ security and privacy on the internet are fundamental and must not be treated as optional.

Terms & Conditions:

PLEASE READ: Please read the following terms and conditions of use carefully before using this website, choosing products and making purchases. If you do not agree with the terms please do not use this site.

SUITABILITY:  It is ALWAYS the customers responsibility to determine the suitability of a product to a particular purpose and area in a building and we suggest that they may choose to hire a design or installation professional to assist them. We do not provide these services for product sales, but may give general advice, based on very limited information with the final decision however resting with the purchaser over whether to use, apply or install the products they purchase from us.

LIMITATION OF LIABILITY: NonToxicPaintSupply.com  shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the services and products offered on this site, or the performance of the services and products.

VOID WHERE PROHIBITED: Although the information on this Web site is accessible nationwide and worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Non Toxic Paint Supply and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of NJ, business registration of Non Toxic Paint Supply, County of Essex shall apply and both parties shall consent to the jurisdiction of said State’s courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury and will make every attempt to resolve disputes amicably.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and NonToxicPaintSupply.com with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Non Toxic Paint Supply with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Non Toxic Paint Supply. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

TAX & FEE COMPLIANCE: The purchaser, if from any state other than NJ is responsible to pay sales and use tax and any other fees, as applicable. Non Toxic Paint Supply does not remit sales tax for sales outside of NJ or accept responsibility for any related fees from any jurisdiction. Product picked up at our location will accrue NJ sales tax.

COLOR CHOICE DISCLAIMER: You understand that it is your responsibility to ensure that the colors you choose are your own choice and you are buying our products freely. Representations of colors with lighted pixels on a screen or display do not match the same colors represented by ink on a color chart or with paint on a wall. Please do not use our website to pick your colors, except as a general guide. Our products are first quality and any attempt to match colors from other brands are typically within industry best practices. We typically match colors very well and often do better than the other national brand paint companies, especially if you go out of your way to let us know. We typically use the standard industry database to match our colors and may not be able to give you a perfect match. Any “bad matches” where formulas are clearly not even close may involve a phone call from us to you to discuss the matter. Our attempt to make a perfect match for you may or may not meet your expectations. “Non-Perfect” color matching is not a reason to return product. We do not offer refunds once product has either been mixed, shipped or applied.

COPYRIGHT: The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of NonToxicPaintSupply.com, designed for use on this website to assist your selection of our products. The collective work includes works that are licensed to NonToxicPaintSupply.com . Copyright 2014, ALL RIGHTS RESERVED TO  NonToxicPaintSupply.com for any and all form of media . Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by NonToxicPaintSupply.com.

TRADEMARKS: All trademarks, service marks and trade names of NonToxicPaintSupply.com  used in the site are trademarks or registered trademarks of NonToxicPaintSupply.com.

WARRANTY DISCLAIMER: This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, NonToxicPaintSupply.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. NonToxicPaintSupply.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. NonToxicPaintSupply.com does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

TYPOGRAPHICAL ERRORS: In the event that a NonToxicPaintSupply.com  product is mistakenly listed at an incorrect price, NonToxicPaintSupply.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. This has not happened yet. NonToxicPaintSupply.com  reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, NonToxicPaintSupply.com  shall issue a credit to your credit card account in the amount of the incorrect price. While we may return funds immediately, we depend on the card processors to return funds in a timely way which does not always happen.

TERMINATION: These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by NonToxicPaintSupply.com  without notice at any time, for any reason. All provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

NOTICE: NonToxicPaintSupply.com  may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to NonToxicPaintSupply.com .

MISCELLANEOUS: Your use of this site shall be governed in all respects by the laws of the state of NJ, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of NonToxicPaintSupply.com  products or services) shall be in the state or federal courts located in Essex County, NJ. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of NonToxicPaintSupply.com  products) must be commenced within one (1) year after the claim or cause of action arises. NonToxicPaintSupply.com ‘s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. NonToxicPaintSupply.com may assign its rights and duties under this Agreement to any party at any time without notice to you.

USE OF THIS SITE: Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a NonToxicPaintSupply.com  or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

PARTICIPATION DISCLAIMER: NonToxicPaintSupply.com  does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, NonToxicPaintSupply.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any content or posts on the site. However, NonToxicPaintSupply.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to NonToxicPaintSupply.com  in its sole discretion.

INDEMNIFICATION: You agree to indemnify, defend, and hold harmless NonToxicPaintSupply.com , its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

WARRANTIES: The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. NonToxicPaintSupply.com makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. NonToxicPaintSupply.com SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Non Toxic Paint Supply BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Return & Cancellation Policy: 

We sell only new, first quality materials that are generally considered in-stock and readily available.

Orders may not be cancelled once the order is placed. We recommend that you estimate carefully and that you purchase enough but not too much. This is your responsibility. We may add but cannot subtract from any order that has been placed by you. Refusing to accept delivery of an order does not entitle you to a refund for that order. Sample sizes are available. Please confirm your colors carefully prior to ordering.

All sales are final. No exceptions.

Shipping Policy: 

You must be sure the delivery address is correct and is accessible by a delivery truck. Large orders that must be palletized must offer large truck access and a commercial delivery area.

To protect our customers the delivery address may not be changed once the order is placed.

We can expedite the packaging and handling of your order only if you paid for an extra service to expedite your order. Expediting can not speed up the time in transit.

As your product ships its tracking information is assinged. We will send you tracking information the moment we have it.

Shipping times vary. Most orders ship by package service and take 1 to 2 days for the states surrounding NJ. Next day delivery is typical but not guaranteed when orders are placed in the morning.

Please always provide the best daytime phone number to reach you in case of a delivery problem.

Orders may not be redirected to any other locations except the address on the ticket without an  additional cost.

Upon delivery, the freight or package service company will require an adult signature with proof of identity.

We require delivery signatures for all orders. It is your responsibility if freight is missing or damaged because you authorized a “no-signature” delivery.

If your order comes by freight, it is considered tailboard, meaning you must unload it yourself. We do not authorize trucking companies to make in home deliveries or to move product into customer’s facility.

You must inspect, accept and sign for delivery of product with delivery agent present. You must also note any damage you see on the same paper you are signing no matter what the driver says at the time of delivery.

In the event of obvious damage please call us immediately and do not throw away damaged packaging but rather put in a plastic trash bag for the claim inspector.

Any claims for damage must be made prior to beginning work. If you find concealed damage you must provide proof consisting of one photo of all the damage in that same photo. We may ask for additional photos. We may also authorize an agent to inspect the damaged materials.

 Delays in transit are beyond our control and may we suggest that you purchase your product in advance of any need-by date, leaving time for inspection of your goods and any time included for potential re-delivery if time is of the essence for completion of a project.

One thought on “Privacy-Terms-Returns-Shipping

  1. Cheryl Tomblin

    We’ve been fans of Mythic Paint for years and were disappointed that we couldn’t find what we needed in the US during our recent home remodeling project. We’ve now updated the interior of 1,000 sq. ft. of our home using Much Smarter Paint and we are thrilled with the results! It glides on and covers like Mythic, also without odors, toxins, and VOCs. Many thanks to Non-toxic Paint Supply for meeting our needs!

    Reply

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